Responsible Gaming at 90jii

Our Commitment to Safe Gaming

90jii is dedicated to providing a safe, fair, and responsible gaming environment for all players in the Philippines. We recognize that while the majority of our players gamble recreationally without issues, some individuals may develop problematic gambling behaviors. That's why we've implemented comprehensive responsible gaming measures to protect vulnerable players and promote healthy gambling habits.

Our responsible gaming program includes strict age verification, self-exclusion tools, deposit and loss limits, reality checks, access to professional support resources, and employee training on identifying problem gambling warning signs. We work closely with PAGCOR and Philippine mental health organizations to ensure our policies meet local standards and best practices.

Remember: gambling at 90jii should be a form of entertainment, not a way to make money or solve financial problems. Never gamble more than you can afford to lose, and never chase your losses. If gambling stops being fun and starts causing stress, it's time to take a break.

Age Verification & Protection of Minors

Philippine law strictly prohibits anyone under 21 years of age from participating in casino-style gambling. 90jii takes age verification extremely seriously and has implemented multiple safeguards to prevent underage access:

• Registration Age Check: During account registration, you must confirm you are 21 years or older. Providing false information about your age is a violation of our Terms & Conditions and Philippine law.
• Government ID Verification: Before you can make your first withdrawal, you must submit a valid government-issued photo ID (passport, driver's license, or Philippine national ID). Our KYC team manually reviews these documents to verify your age and identity.
• Facial Recognition Technology: In some cases, we may request a selfie or video verification to confirm the ID document belongs to you.
• Automated Age Checks: Our system cross-references your birthdate against official databases to detect discrepancies.
• Parental Controls: We encourage parents and guardians to use internet filtering software and device parental controls to block access to gambling sites for minors in their household.

If we discover a player is underage, we immediately suspend the account, void all bets and winnings, return deposits (minus any bonuses), and report the incident to PAGCOR. Parents who discover a minor has accessed 90jii should contact our support team immediately at [email protected].

Self-Exclusion & Cooling-Off Periods

If you feel you're losing control of your gambling or need a break, 90jii offers flexible self-exclusion options to help you step away from betting. Self-exclusion is a voluntary decision where you request to be blocked from accessing your 90jii account for a specified period.

How to Self-Exclude

Contact our customer support team via live chat or email at [email protected] and request self-exclusion. You can choose from the following timeframes:

• 24-Hour Cooling-Off: Take a short break to clear your head. Your account will be temporarily locked for 24 hours.
• 7-Day Break: Step away for a week to reassess your gambling habits.
• 30-Day Timeout: Take a full month off to focus on other priorities.
• 3-Month Exclusion: A longer break for players who need more time away.
• 6-Month Exclusion: Extended self-exclusion for those dealing with serious gambling concerns.
• Permanent Self-Exclusion: Permanently close your account if you believe you should never gamble again. This decision is irreversible.

During your self-exclusion period, you will not be able to log in, deposit funds, or place bets on 90jii. You will also be unsubscribed from all promotional communications. We take self-exclusion requests seriously and will not approve requests to reopen your account before the exclusion period ends.

For players in the Philippines seeking more comprehensive self-exclusion, we encourage you to register with PAGCOR's Self-Exclusion Program, which blocks access to all licensed Philippine gambling operators, including land-based casinos and online platforms.

Deposit Limits & Spending Controls

One of the best ways to gamble responsibly is to set clear limits on how much you deposit and spend. 90jii allows you to set daily, weekly, and monthly deposit limits directly from your account settings.

How Deposit Limits Work

• Daily Limit: Caps the maximum amount you can deposit within a 24-hour period.
• Weekly Limit: Restricts your total deposits over a rolling 7-day period.
• Monthly Limit: Controls your total deposits over a rolling 30-day period.

Once you set a limit, it takes effect immediately. If you attempt to deposit more than your limit, the transaction will be declined. You can lower your deposit limits at any time, and the reduction takes effect instantly. If you wish to increase your limits, there's a 24-hour waiting period to give you time to reconsider the decision.

Other Financial Controls

• Loss Limits: Set a maximum amount you're willing to lose per day, week, or month. When you hit your loss limit, you won't be able to place further bets until the period resets.
• Wager Limits: Cap the total amount you can wager (not just deposit) within a specified timeframe.
• Session Time Limits: Receive alerts or automatic logouts after playing for a set amount of time.

To set or adjust your limits, log in to your 90jii account, navigate to Account Settings > Responsible Gaming, and configure your preferred limits. If you need assistance, our customer support team can help you set up these controls.

Recognizing Problem Gambling

Problem gambling (also called gambling addiction or compulsive gambling) occurs when gambling causes significant harm to your life, relationships, finances, or mental health. It's important to recognize the warning signs early so you can seek help.

Warning Signs of Problem Gambling

• Gambling with money you can't afford to lose (rent, bills, food budget)
• Borrowing money or selling possessions to fund gambling
• Lying to family or friends about how much you gamble
• Feeling guilty, ashamed, or anxious about your gambling
• Gambling to escape problems or negative emotions
• Chasing losses by gambling more to win back what you've lost
• Neglecting work, school, or family responsibilities to gamble
• Unable to stop or cut back despite wanting to
• Experiencing withdrawal symptoms (irritability, restlessness) when not gambling
• Relationship problems or job loss due to gambling

If you recognize any of these signs in yourself or a loved one, it's time to seek help. Problem gambling is a treatable condition, and support is available.

Getting Help & Support Resources

If you're struggling with problem gambling, you don't have to face it alone. Professional help is available through counseling services, support groups, and helplines in the Philippines.

Philippine Support Resources

• National Center for Mental Health (NCMH): The NCMH provides free mental health services, including counseling for gambling addiction. Visit their facility in Mandaluyong City or call their helpline for assistance.
• Philippine Psychiatric Association (PPA): Find licensed psychiatrists and psychologists who specialize in addiction treatment.
• Gamblers Anonymous Philippines: A peer support group where individuals recovering from gambling addiction share experiences and support each other. Meetings are held regularly in Metro Manila and other cities.
• PAGCOR Responsible Gaming Program: PAGCOR offers information, resources, and self-exclusion registration for problem gamblers. Contact them through their official website or visit their offices.
• Private Counseling Services: Many private psychologists and addiction counselors in the Philippines offer therapy for gambling problems. Check with your health insurance provider for coverage.

International Support Resources

If you're located outside the Philippines or prefer international resources:

• Gamblers Anonymous (International): A global fellowship with meetings in over 80 countries. Find a meeting near you at their website.
• GamCare (UK-based, English support): Free information, advice, and counseling for problem gamblers. Offers live chat and phone support.
• National Council on Problem Gambling (USA): 24/7 confidential helpline and online resources.

Remember: Seeking help is a sign of strength, not weakness. Recovery is possible with the right support.